Defining Quality

Quality, he tells me, is when every part of an experience—from the product to the UI, from the packaging to the retail experience—has been crafted to the highest details. He considers good quality and good design to be one in the same.

Yup. Good design is everything. It's end to end. 

Designing apps for Windows Phone (or whatever)

The Windows Phone team has published an excellent resource outlining the design process that most designers including myself go through.  This structured process is not tied to just mobile development. It can be applied across mediums. If you're new to designing apps, sticking to a rigid process is an excellent way to ensure you're thinking through all of it. Bless their kind hearts. They're also giving away templates you can apply to each stage. 

Any intelligent fool can make things bigger, more complex, and more violent. It takes a touch of genius — and a lot of courage to move in the opposite direction.
— E.F. Schumacher

I'm going to start things off with this. I'll be looking for this touch everywhere. Thanks for checking out release number two of my site.